in reply to Mike Tawil, yes, I am a techie. We utilise proxy hopping when mining data from various airline's sites, therefore the 'ip' method of blocking will not occur. Also, we use the client's credit card, client's email address and postal address, therefore 'card duplication' email duplication' or 'address duplication' will not occur.

The client is informed, via our 'small print' that a 'handling fee' will be charged seperate to the airline fee, and they click a 'check box' to accept this.

Our 'handling fee' is non refundable, even if the airline cancel's or changes the flight. As the client is booking direct with the airline (we state this clearly on our site), any changes / cancellations are between the airline and the client. Our handling fee is simply a 'service fee to utilise our site'.

We strongly suggest that any agent that deals with ryanair follows this model.

A good supplier of flight feeds can be contacted via 'feeds@easyTravelPortal.com'

,

There is a man called Mike O’Leary
Who’s eyesight seems extremely bleary
Lets all hope Ryan Air goes Bust
As its Easy Jet we trust
Which will leave poor old mike somewhat dreary!

As TCG & TUI embrace online with competitve 'flight only' pricing you'd think that ryanair would take easyjet's stance and start to 'attack' the TCG/TUI's market share of package sales (by working with agents and data aggregators).

Ryaniar should remember the base of contract law. There has been an offer made by Ryaniar, which has been accepted (whether it be a client / travel agent). The consideration being the monies paid to Ryanair and their subesquent acceptance of it via acknowlegement of booking indicates an intention to create legal relations.

Thus you have the basis of a contract formed directly with the client and Ryanair. Any breach of this will result in Ryaniar being sued for breach of contract.

It would appear that Ryaniar like shooting from the hip, and end up shooting themselves in the foot in the process.

Travel agents are the back bone of the industry. Tour operators who have tried to cut agents out, have realised the errors and have changed their strategies. Far from being parasites, there is a symbiotic relationship. Ryanair that agents have symbiotic relationships with other operators and will survive. Will Ryanair survive without its primary partner? - I have my doubts

How dare you call us evil agents….I have always given my client the choice, to book direct or I will have to charge an admin fee for my time. My Clients are very happy for me to make a bit of money for my service.
I say Boycott Ryanair and switch sell. They will feel it after a month and they will come crawling back with their head between there legs, they always do, as they also need us for support and business

Ryanair sorry O'Leary needs to understand that a lot of people do not buy on price. Also he needs to realise how strong the trade is. Their adversary Easyjet is really starting to become trade friendly. Just because he stops agents selling his nasty little flights does not mean that the public will flock to his archaic website. He cares not about the flights but about all the other add ons. We the trade will simply move our customers to other airlines or get them to pay more to avoid his dinasour attitude to the business. He has been hit financially, he is laying off staff, cutting flights the last thing he needs to do is alienate the trade that is pure stupidity. I wish at times he would change his ways and work with people instead of trying to fight the whole world as though he owned it. His attitudes stink, if he proceeds with cancelling peoples flights he will only be biting the hand that feeds him and the press will have a field day. They would love to have this fellow for breakfast, tea and dinner. Bring it on O'Leary we will still be here making a healthy living when your airline shrivels up and ceases to exist unless of course you start to listen and work with people not against them.

On a practical (& evil) level, does anyone know how FR identify such bookings? Do they look at volumes of bookings from similar IP addresses? Do they look for settlement card details that don't include passenger names? Do screen-scrapers leave some other identifying skidmarks? Any tecchies with the answers would be a great help in deciding whether it's time to tell our customers that we can't book Ryanair for them...

I am curious about something.
Will Ryaniair actually cancel all the flights, notify the agents concerned and then whack the prices up knowing that some agents wont have a choice but to have to rebook the higher price seats. Then Ryanair get more money, profits go back up again and Ryanair is happy again!!!!
I reckon so......

Mr O`Leary what a great way to publisize your business,book Ryanair we wil take your money but wont allow you to fly because you dont have a computor and have asked an agen to help,well I hope it pays for you. would you respond to the fact that you have links to car hire and hotels and offer transfers,are you telling me that you receive no commission for this. I dont think so.So are you a hipocrit acepting these rewards whilst acting as an agent, sorry your not an agent you have no bonding and no financial cover for your clients.What a great way of improving your dwingling profits,cancel peoples flights and resell them at todays price,and then blame the agent,notthe price of fuel . Maybe Ryanair is in difficulties and you are going out of business, because if you cancel my flight abd I am sure that I will not be the only on that would never ever no matter how cheap your flight are book with Ryanair again.RIP

O Mikey yet another temper tantrum......

Does anyone know will the cancellation still apply if booked direct on Ryan Air web site but with a travel e mail address?

This is an unbelievable charge, how dare Ryanair say that agents are 'ripping off' customers! We work in the service industry, we were forced originally to begin charging for our services due to the airlines cut back on commission payments. Customers fully understand that they are paying extra for the service, they understand that time is money and are perfectly happy to pay. Now customers wanting to travel on Ryanair who do not have internet access will be forced to go to internet cafes and be overwhelmed by something unfamiliar to them, rather than just asking an agent to do it!? OH PLEASE!!!

I normally needed a very good reason to put my customers on a ryan air flight, no i have none.

I hope this is there measure they take as the 60,00 people they upset they will lose, its not the agents fault some customers do not have access to a computer or would rather book with a well trained, friendly agent than a jumbled up website. One thing you cant buy is loyalty and thats one thing agents customers are. like any problem faced buy us we will find away to get round it, leaving Ryan Air the embarresment of the trade. A title they seem to enjoy. I like a bargain for my customers, but not one that dosnt provide more than just a £5 saving.

Good bye Ryan Air, your just another chapter in a failed airlines guide to hanging its self. Agents have survived bigger things than a airline with no vision throwing its toys out of the pram

I have been a great admirer of Ryanair in the past, people have moaned at them (quite a bit of it from jealousy), but from a business point of view you had to admire their model and profits.

I now feel they are not making correct financial decisions in the best interests of shareholders. Companies need change every now and then, and that includes Ryanair.

You should sometimes be careful for what you wish for, and Ryanair's wish for no bookings from "evil agents" (you have to admire their choice of words for maximum PR effect, insulting but brilliant) may not be to their advantage.

I can understand why they don't want screen scraping, it affects there systems and that is somethign Ryanair have every right to try to stop.

Bigger companies than Ryanair have made mistakes in the past. Shareholders will ultimately make up their own minds

Once again Mr O'Leary stuns the industry with his bold arrogance and bullyboy tactics. To say that they care about the consumer is laughable - I have flown Ryanair many times and the impression I get is that they do not care about their customers one bit - it is all about their profits. And now, Ryanair want to disconnect themselves from the rest of the industry by targeting the agents - let them do it, let them try and operate in isolation, and soon the bottom line will not look so healthy - couldnt happen to a nicer airline!

You would think that Ryanair wouldn't care less who booked their flights just so long as they sold and their planes were full.

Like Ryanair we as agents are only providing a service to passengers wishing to fly. All passengers know they can book direct on Ryanair and know that we obviously have extra rates as we are businesses yet still trust us to book for them. We are not into ripping off customers (speaking for the majority).

Michael O'Leary is very short sited. At a time when there profit has taken a tumble, the amount of money it will have to refund clients will be huge. I hope that both customers and agents will see his lack of business skills and book there arrangements with other agencies and other low cost airlines. Travel Agents are here to stay!!!

Michael O'Leary is very short sited. At a time when there profit has taken a tumble, the amount of money it will have to refund clients will be huge. I hope that both customers and agents will see his lack of business skills and book there arrangements with other agencies and other low cost airlines. Travel Agents are here to stay!!!

Michael O'Leary is very short sited. At a time when there profit has taken a tumble, the amount of money it will have to refund clients will be huge. I hope that both customers and agents will see his lack of business skills and book there arrangements with other agencies and other low cost airlines. Travel Agents are here to stay!!!