Simon Calder's Travels through Travel

 

 

Broadcaster and travel editor of The Independent Simon Calder writes regularly for TTG. Read his thoughts and comments on the travel industry, as well as his glossary of useful travel industry terms, here.

 

And if you have anything to add…email Simon at simoncalder@ttglive.com

Simon Calder: plane-spotting can benefit your customers

Thursday, September 02, 2010

From a plane-spotting perspective, TTG Towers is perfect. The magazine’s global HQ next to Bla...


Simon Calder: how to sell the perfect city break

Thursday, August 19, 2010

You fly, you sight see, you eat and sleep, you come home – that’s the simple recipe for ...


Simon Calder webcast: the nuts & bolts of car rental

Friday, August 06, 2010

Listen to TV broadcaster and travel expert Simon Calder, giving ttglive the lowdown on car rental&nb...


Simon Calder: why keeping abreast of new airline routes helps agents stay one step beyond

Thursday, August 05, 2010

You might imagine that the more the internet expands, the less valuable expertise becomes. The reali...


Simon Calder: the nuts and bolts of car rental...

Thursday, July 15, 2010

There is surely nothing simpler than car rental: a rental company buys a vehicle, lends it to custom...


Simon Calder: how will government cuts affect our industry?

Thursday, July 01, 2010

Phew, you may have concluded after the budget that thank goodness you don’t work in the public...


Simon Calder webcast: is fare really fair?

Tuesday, June 15, 2010

Listen to the first of Simon Calders' webcasts for ttglive.   ...


Simon Calder: is fare really fair?

Tuesday, June 15, 2010

Simon Calder takes a close look at the airline fares agents charge customers, and asks: who sets the...


Simon Calder starts his new 'Travels Through Travel' column for TTG

Thursday, June 03, 2010

  In the first of a regular series of columns for TTG, Simon Calder, broadcaster and The Indepe...


GLOSSARY

 

You already know this, but just in case…


Ancillaries: income additional to the basic price, covering everything from credit-card charges and baggage fees to inflight meals and scratch-card sales.

Broker: an intermediary that uses aggregated buying power either direct from the public or through agents to extract extremely favourable discounts from renters, big and small, and deliver lower rates than individual customers can achieve.
 
Capping: setting a limit on mileage, beyond which you pay a price per mile - typically 10 or 20p. It's a useful way for vehicle owners to limit depreciation. But increasingly, competition is forcing owners to offer unlimited mileage.
 
Drop-off fee: something of a silly term, because car rental customarily ends with a drop off. What it means is dropping off the car somewhere other than where you rented it.
 
Franchisee: an independent business that buys and sells its own cars but adopts the policies and brand of a multinational.


Load factor: the percentage of seats on an aircraft that are filled. If all but 19 of the seats on a Ryanair aircraft (capacity 189) are filled, then the load factor is within a whisker of 90 per cent.

Marginal cost: the additional cost involved in carrying an extra passenger. These include taxes and fees, such as Air Passenger Duty and the airport's Passenger Service Charge, as well as the extra costs associated with baggage handling - and a tiny amount of extra fuel.

Yield: the fare that accrues to the airline - usually stripped of Air Passenger Duty and other government charges. yield management: adjusting fare levels according to demand in order to fill the highest possible number of seats at the best possible fares.

 



Contact Us  |  Find Us  |  Feedback  |  Subscriptions  |  Accessiblility  |  Terms & Conditions  |  Site map  |  Media Centre  |  Privacy policy  |  UBM Information Ltd  

UBM Information Ltd. Place of registration: England and Wales. Registered number: Company number 370721.
Registered address: Ludgate House 245 Blackfriars Road London SE1 9UY.